Privacy Policy

1. Introduction

Easy Care Finder ("we," "us," or "our") provides senior living referral and placement services to families. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.

By using our website, submitting a form, or speaking with one of our advisors, you agree to the practices described in this policy.

2. Information we collect

We collect information in three main ways:

• Information you provide directly – such as your name, contact details, relationship to the person needing care, ZIP, budget, and details about care needs.
• Information from your use of our site – such as pages visited, referral sources, device type, and basic analytics data (via tools like Google Analytics).
• Information from communities and providers – for example, whether a tour occurred or a move-in took place, if you choose to work with a community we introduced.

3. How we use your information

We use your information to:

• Understand your family’s situation and care needs.
• Match you with appropriate senior living communities.
• Coordinate tours and follow up after visits.
• Communicate with you about options, availability, and next steps.
• Improve our services, website experience, and local community network.

We do not sell your personal information to unrelated third-party marketers.

4. When we share your information

We may share your information in these situations:

• With senior living communities you agree to be introduced to, so they can confirm care fit, pricing, and availability.
• With service providers who help us operate our business (e.g., CRM, analytics, call or SMS tools), under contracts that require them to protect your data.
• For legal reasons – to comply with law, regulation, or valid legal process, or to protect our rights or the safety of you or others.

5. Cookies and analytics

We use cookies and similar technologies to understand how visitors use our site, measure performance of our marketing, and improve the experience. You can control cookies through your browser settings or opt-out tools provided by analytics and ad platforms.

6. Your choices and rights

Depending on where you live, you may have rights to:

• Request access to the information we hold about you.
• Ask us to correct or update inaccurate information.
• Ask us to delete certain information, subject to legal or contractual obligations.
• Opt out of certain types of communications.

To exercise these rights, contact us at privacy@easycarefinder.com.

7. Data security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s privacy

Our services are intended for adults assisting older family members. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

9. Changes to this Privacy Policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top. Material changes may also be communicated via email or on this page.

10. How to contact us

If you have questions about this Privacy Policy or how we handle your information, you can reach us at:

Email: privacy@easycarefinder.com
Phone: (866) 447-9672